Inbound Information Processing

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Open the door to digital inbound business communications

Automate and integrate all of your inbound communication channels: any format, at any time, with full transparency and traceability.

Let Canon’s intelligent data classification solution manage both your physical and digital input channels. Fully managed classification, extraction and processing of information, plus mobile document capture, give you the opportunity to leverage the power of clever process automation, increasing efficiency and improving response times.

Što nudimo

Multi-Channel Advanced Capture

Intelligent document capture – including paper, email, web or mobile– to ensure a complete picture of individual customer communications.

Advanced Classification

Identify document types and understand both content and context through cognitive capture, with automated workflow or outbound communication triggers to improve customer response.

Validation Services

Ensure complete document and data accuracy, integrity and authenticity, with comprehensive automated matching against master data, according to business rules.

Analytics & Reporting

Enhance business performance through comprehensive reporting and value-added analytics, tracking what’s been received, who sent it and when, as well as volumetrics and trends.


Recognition Intelligence

Highly accurate document recognition enables advanced automation rates and faster inbound communication processing.

Modular and scalable

Modular and scalable onboarding of your business processes, reducing costs with hybrid services and smart shoring options.

Flexible pricing

Adapt to variable inbound mail volumes with a flexible and scalable pay-as-you-go pricing model.

Afro-haired man and auburn-haired woman holding a tablet device chat to a colleague as they perch on desks by a window.
Automate and streamline the intelligent capture and processing of incoming business documents.

Srodne usluge i rješenja

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Digitalni prostor za poštu

Radite brže, smanjite troškove i pružajte još bolju uslugu klijentima tako da učinkovitije obrađujete poštu.

Two women and a man sitting in front of a long white desk adorned with PCs compare notes between pieces of paper and a tablet device.

Online upravljanje komunikacijom s klijentima

Cijenom prihvatljiv pristup platforme utemeljene na računalnom oblaku usmjeren ka klijentima.

Accelerate the capture and analysis of data with expert Business Services.